We have a number of Home Delivery services available to you. The availability of these options will be shown at checkout.
| Delivery Service |
Description |
Please Note |
Price |
| Free shipping |
Within 10-15 working days
|
Receiving time = Processing time + Shipping time |
$0 |
| Standard shipping |
Within 7-14 working days |
Receiving time = Processing time + Shipping time |
$5 |
| Express Delivery |
Within 7-10 working days |
Receiving time = Processing time + Shipping time |
$10 |
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shipping policy
When you place an order, please choose a shipping method. If you want to ship via express, please pay the extra shipping fee. Once your payment is completed, we will send the items within 7-10 days.
We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected.
We will not refund shipping charges for refused shipments.
1. WORLDWIDE SHIPPING.
2. Orders are processed timely after the payment verification.
3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
4. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
5. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction.
Returns & Refund policy
We do our best to serve our customers the best that we can.
We will refund you if you return the items within 30 days of your receipt of the item for any reason. However, the buyer should make sure that the items returned are in their original condition. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim.
The buyer will be responsible for the shipping fees to return the items.
1. Return within 30 days from the delivery date.
2. Items received within 30 days from the delivery date.
3. Items received unused, undamaged, and in original package.
4. Return shipping fee is paid by the buyer.
1. In case you receive a defective or wrong item, you have up to 30 days from the date of receipt to request for refund or replacement with a new one.
2. If the item does not meet your expectation, please contact us via Trade Manager E-mail or Leave Message. We will reply as soon as we can.
Feedback
1. If you are satisfied with our products and services, please leave your positive feedback and 5 stars. We will give you a discount for your next order.
2. If you share our product link on your SNS, we will give you a gift or discount for your next order.
3. If you don't satisfy our products, please contact us before you leave neutral(3 stars) or negative(1-2 stars)feedback. we guarantee we will 100% solve any problem for you.
4. Please send a message to us before leaving negative feedback or opening a dispute on-site. Communication is the best way to solve problems.
Guarantee
If you are not 100% satisfied with the item(s) you ordered, you can return or replace it/them within 30 days from the date of your receipt, on both of the following conditions:
1. That item(s) is (are) unused undamaged and in original package,
2. That expense for return/replacement is paid by you.
Payment
1. All major credit cards are accepted through the secure payment processor .
2. Payment must be made within 3 days of order.
3. If you can't checkout immediately after the auction close, please wait for a few minutes and retry Payments must be completed within 3 days.
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